What does a learner see in a Coassemble course?

The two learner experiences, how progression and assessment work in each, and what to tell your support team.

Which learner experience someone sees depends on which builder made the course, so it's worth knowing both.

• Courses built in the new builder use a rebuilt learner view: content groups into sections learners see as chapters, a progress bar shows position, an outline sidebar shows the whole course, and one Continue button drives progression.
• Courses built in Classic keep the experience described further down this page, with sequential or free navigation set by the creator.

Both will coexist in your product for as long as your users have Classic courses in circulation. Nothing changes for a learner partway through an existing course.

The new builder learner view

• One button drives progression. A learner works through the screen, then presses Continue. The button stays disabled until the screen is genuinely complete, so a checklist can't be skipped and an unanswered question can't be passed. Arrow keys work as an alternative to the mouse.
• Progress bar. Shows two things at once: how far through the course a learner is, and how far through the current screen. The second matters on a screen with several items or with narration playing.
• Outline sidebar. Shows every section, the screens inside it, and what's been completed, with a count of items per section. Learners can jump straight to a section, which matters when someone returns to look one thing up.
• Sections as chapters. Related content sits together with its own progress, so a long compliance course reads as manageable pieces rather than one long run of screens.
• Resume prompt. A returning learner is offered the option to pick up where they left off.
• Narration drives the screen. Where a screen has narration, items reveal in turn and checklist items tick off as the narration reaches them, so a learner can listen through a screen rather than reading and clicking at once.
• Quizzes run one question at a time, ending with a results screen.

Works on any device

• Responsive design. All Coassemble courses adapt automatically to desktop, tablet and mobile screen sizes.
• Mobile control in the new builder. Creators can reorder blocks so they stack sensibly on a narrow screen, and hide blocks that don't work on a phone, such as a wide table. Content itself stays the same, so learners get the same words wherever they are.
• No app required. Learners access courses through your embedded platform in a browser. There's no separate app to install.
• Resume from where you left off. Learner progress is tracked automatically, so a learner who exits and returns picks up where they were.

Navigation and progression control (Classic courses)

• Sequential navigation. Creators can lock a course so learners complete each screen in order before progressing. Ensures key content isn't skipped and the course follows an intentional arc.
• Free navigation. Courses can allow learners to move freely between screens. Useful for reference material, resource libraries, or courses where learners self-direct.
• Enforce video completion. Creators can require learners to watch a video in full before proceeding.

Knowledge checks and assessment

• Knowledge checks. Interactive questions placed anywhere in a course, to reinforce learning rather than only testing at the end. In the new builder these are question blocks on an ordinary screen, and they aren't scored.
• Scored quizzes. A scored quiz is its own section. It opens with a cover screen, presents one question at a time, and ends with a results screen. Scoring can be turned on or off, short answers can be made case sensitive, and question order can be shuffled so each learner gets a different sequence.
• Question types. Multiple choice, multiple response, true or false, short answer, fill in the blank, match corresponding, and match sequence. The same seven in both builders.
• Pass and fail thresholds. Set a minimum passing score. Learners who don't meet it can retry, up to a limit the creator sets, or unlimited.
• Answer feedback. Each question carries its own feedback, and a separate message can be set for each wrong option, so the response addresses the particular misconception behind the answer a learner picked.

Feedback and motivation

• Completion celebrations. When a learner finishes a course, a celebration moment marks the achievement.
• Course feedback screen. Learners can be asked for feedback at the end of a course. This is on by default and can be turned off in your integration.

Languages and localisation

• Multi-language support. Courses can be translated into more than 40 languages using AI translation. Learners are served the course in their browser's language without separate course versions being maintained, falling back to the default language if theirs isn't available.
• Right-to-left support. Right-to-left languages display correctly in the course player, so Arabic, Hebrew and similar scripts work as expected.
• Building in your own language. Separately from what learners see, the builder itself is localised in eleven languages, and the AI agent talks to a creator in whichever one they're using.

Accessibility

The Classic learner experience has an independent Statement of Conformance to WCAG 2.2 Level AA from Modality Co. The new builder learner view is built to the same standard, applying everything learned from that audit, and independent verification of it is being arranged.

Both learner experiences include:

• Keyboard navigation. Learners can move through screens and interact with all content using only a keyboard.
• Screen reader compatibility. Content is structured for common screen readers, including proper heading hierarchy, alt text support and ARIA labelling.
• Closed captions on narration. AI-generated narration includes auto-generated closed captions that creators can review and edit before publishing. Captions play in sync with narration during delivery.
• Colour contrast. Themes and default styles meet WCAG 2.2 AA contrast requirements for text and interactive elements.

The new builder adds:

• Author-controlled reading order. Creators can set the order blocks are read in by screen readers, narration and keyboard navigation. This matters when the visual arrangement doesn't match the order things should be read.
• Real structure, not visual structure. Tables use proper header rows, and list content uses list-shaped blocks such as checklists and accordions rather than bullets typed into a paragraph.
• Captions on video. Creators add captions to an uploaded video by choosing the caption language and uploading an SRT or WebVTT file. Captions aren't generated for video, so the file comes from the creator. Video embedded from YouTube or Vimeo carries the captions set on those platforms.

Hotspot is now available as a block, so everything you could build in Classic can be built in the new builder. Hotspot screens in existing Classic courses are unaffected and keep working.

A note for partners

Your support team will encounter both learner experiences if running both course builders. Any help content, onboarding video or screenshot showing the Classic learner view describes Classic courses correctly and new builder courses incorrectly, so plan to refresh those materials as your users start building in the new builder.