Release notes

Getting help: How Coassemble support works

General

What is Coassemble?

Coassemble terminology explained

Accessing the login page

Getting to know your Coassemble workspace

Build the business case for Coassemble

Getting started: Common questions

How do I sign up for a Coassemble account?

What file types can I transform into a course?

What is a screen?

What tone should I select?

What is a collection?

Can I use Coassemble as an LMS?

How to log in to your account

Getting started

Connecting to Google Drive or OneDrive

Convert a presentation into an online course

Your knowledge

Folders

Creators

Transfer ownership of your workspace

Configuring your email preferences

Common questions: Workspaces

How to delete a creator

Managing account, workspace, and billing settings

Organizing courses with folders

Your workspace & settings

How to upload custom fonts in Coassemble

Transitioning to Brand kit for legacy users

How to save a legacy course theme

Brand kit: Saving pre-existing themes

Brand kit for users on Free

How to apply Brand voice when generating courses

Brand voice

Asset library

Managing logos

How to create and configure themes

Managing and defaulting themes

Using the Brand kit

Brand Kit: A complete guide

How to edit video details

Brand kit

AI image generation

Generate a screen with AI

Refine with AI

Difference between transforming a document and converting a presentation

Coassemble's AI

Screens

Creating courses from scratch

Deleting courses

Duplicating courses

Enforce completion of videos

Generate a course with AI

The Finish screen

The Quiz screen

Transforming a document to a course

Translations

Images

Upload your videos to your course

Which screen should I use?

How do I create a course?

Common questions: Course creation

How to Upload Videos to Your Course

Narration

Publishing

Loom integration

How to preview and review a course

Customizing course appearance with Themes

Managing and editing your course

Create & customize

Sharing course links & invitations

Collections

How to import a course from a template link

How to share your courses

Sharing courses with Slack

SCORM packages and translations

Exporting courses as SCORM

Common questions: Sharing

Template links

Email invitations

How to Add Your Coassemble Courses to Another Platform

How Coassemble tracks unique anonymous users

Sharing

How to filter Course insights by date range

Course insights

Link Insights

SCORM usage

Common Questions: Tracking Learners, Reporting, and Limits in Coassemble

Detailed Quiz results

Sentiment

Analyzing course-level Insights

Analyzing Collection-level Insights

Tracking content performance with Insights

Insights

Payments, billing, and subscriptions

Free Plan

Team Plan: Features, Capabilities, and When to Upgrade to Enterprise

Enterprise plan

How do I upgrade my plan?

Token usage

Logging in with Microsoft

Plans and advanced features

Explore best practices for sharing your knowledge.

Accessibility

Assessment: Best practice for quizzes

Coassemble is WCAG 2.2 Level AA Conformant

Best practices

SCORM files not loading

SCORM session errors on Apple devices

Why isn't my Embed screen working?

How do I ask learners to provide a longer typed response to a question?

Common questions: Troubleshooting

What do I do if there is a bug?

Requesting a password reset link

Setting a new password

How to change or reset your password

Where is the learner dashboard?

Troubleshooting

Coassemble's approach to AI

AI & data security

SOC 2 compliance

How do I remove a creator's access to Coassemble?

Data security & AI

Notion

YouTube

Hubspot

Arcade

Vimeo

Unsplash

360Learning

aNewSpring

Docebo

Connections & Integrations

Headless course creation

Guide

Support.coassemble.com

What can we help you with?

General

Getting started

Your workspace & settings

Your knowledge

Create & customize

Brand kit

Sharing

Insights

Best practices

Connections & Integrations

Data security & AI

Troubleshooting

Plans and advanced features