If you’re using the Embed screen in Coassemble to add a third-party tool or website into your course, you might occasionally run into a problem: it just doesn’t work. Don’t worry—you’re not doing anything wrong. Some content simply can’t be embedded due to restrictions placed by the third party.

If you’re using the Embed screen in Coassemble to add a third-party tool or website into your course, you might occasionally run into a problem: it just doesn’t work. Don’t worry—you’re not doing anything wrong. Some content simply can’t be embedded due to restrictions placed by the third party.

Here’s a breakdown of why that happens and what you can do about it.


## **What is the Embed screen?**

The Embed screen allows you to display external content (like interactive tools, maps, forms, and more) directly within your course. All you need is an embeddable link.

## **Why isn’t my embedded tool showing?**

If your embed isn’t displaying properly, it’s likely due to one of the following reasons:

### **The website blocks embedding**

Some websites and tools actively block their content from being embedded on other platforms. These are security headers that prevent the site from being loaded in an iframe—which is exactly how the Embed screen works.

### **The sharing settings on the third-party tool are incorrect**

Even if a tool supports embedding, it might not work if it is incorrectly configured or if sharing permissions haven’t been adjusted.

A common example is **Google Forms**. While Google Forms *can* be embedded, the form must be shared publicly. If the form is still restricted (e.g., “Restricted to users in your organisation”), it won’t display in your course—even if you’ve used the correct link.


## **What can I do instead if my Embed screen isn't working?**

If embedding doesn’t work, you can still:

* **Link out to the tool** with a hyperlink
* **Screenshot** the tool or a key part of it and add the image within a screen
* **Record a video walkthrough** of the tool and embed that instead.




Why isn't my Embed screen working?

Where is the learner dashboard?

SCORM files not loading

How do I ask learners to provide a longer typed response to a question?

Setting a new password

Requesting a password reset link

How to change or reset your password

SCORM session errors on Apple devices

What do I do if there is a bug?

Common questions: Troubleshooting

Troubleshooting

Release notes

Getting help: How Coassemble support works

General

Getting started: Common questions

What is a collection?

How to log in to your account

What is a screen?

What tone should I select?

Coassemble terminology explained

How do I sign up for a Coassemble account?

Can I use Coassemble as an LMS?

What file types can I transform into a course?

Accessing the login page

Getting to know your Coassemble workspace

Build the business case for Coassemble

What is Coassemble?

Getting started

Connecting to Google Drive or OneDrive

Convert a presentation into an online course

Your knowledge

Configuring your email preferences

Folders

Transfer ownership of your workspace

Common questions: Workspaces

Organizing courses with folders

How to delete a creator

Managing account, workspace, and billing settings

Creators

Your workspace & settings

Brand kit: A complete guide

Managing logos

Managing and defaulting themes

Creating and configuring themes

How to upload custom fonts in Coassemble

Asset library

Brand voice

How to save a legacy course theme

Transitioning to Brand kit for legacy users

Brand kit: Saving pre-existing themes

Brand kit for users on Free

How to apply Brand voice when generating courses

Using the Brand kit

How to edit video details

Brand kit

Creating courses from scratch

Coassemble's AI

Transforming a document to a course

Common questions: Course creation

Upload your videos to your course

How do I create a course?

Videos

AI image generation

Deleting courses

Generate a screen with AI

Refine with AI

Translations

Screens

Difference between transforming a document and converting a presentation

Generate a course with AI

Narration

The Finish screen

Enforce completion of videos

Images

Publishing

Loom integration

Customizing course appearance with Themes

How to preview and review a course

Managing and editing your course

Duplicating courses

Which screen should I use?

The Quiz screen

Create & customize

How Coassemble tracks unique anonymous users

Template links

How to import a course from a template link

How to share your courses

Sharing courses with Slack

Collections

SCORM packages and translations

Exporting courses as SCORM

Common questions: Sharing

Email invitations

Can I add my courses to another platform?

Sharing course links & invitations

Sharing

Analyzing course-level Insights

Analyzing Collection-level Insights

Tracking content performance with Insights

Link Insights

Sentiment

SCORM usage

Common questions: Insights

How to filter Course insights by date range

Course insights

Detailed Quiz results

Insights

Token usage

How do I upgrade from the free plan?

Team plan

Logging in with Microsoft

Free Plan

Payments, billing, and subscriptions

Enterprise plan

Plans and advanced features

Explore best practices for sharing your knowledge.

Assessment: Best practice for quizzes

Accessibility

Coassemble is WCAG 2.2 Level AA Conformant

Best practices

Coassemble's approach to AI

AI & data security

SOC 2 compliance

How do I remove a creator's access to Coassemble?

Data security & AI

YouTube

Notion

Vimeo

Unsplash

Arcade

Hubspot

Docebo

aNewSpring

360Learning

Connections & Integrations

Headless course creation – Q&A

Security questions

Headless course creation

Guide

Support.coassemble.com

Why isn't my Embed screen working?

Share

Share

Why isn't my Embed screen working?

Share

Share